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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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omega labs

January 28, 2026

5  out of  5
rating by omega labs
"I have been a customer for many years and have consistently found the staff to be excellent. I would like to extend special appreciation to Kristen for her exceptional support."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Dave Newman's team. If you ever need anything down the road, do not hesitate to reach out-we would love to help!!"
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Stacey Tremblay

January 20, 2026

5  out of  5
rating by Stacey Tremblay
"Kristen helped us to tweak our policies to obtain the best coverage. She is very knowledgeable and sincerely cares that her customers receive the best coverage possible. I highly recommend her as an agent."
We responded:
"Thank you for your wonderful feedback! We are pleased to hear that you had a positive experience with Kristen here at Dave Newman State Farm!!"
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Steve Lafond

January 12, 2026

4  out of  5
rating by Steve Lafond
"Home and auto insurance.Works for me."
We responded:
"Thank you so much for your thoughtful review and for giving us 4 stars! We’re glad to hear that you had a good experience with our State Farm Office. We always strive to provide the best possible service, and your feedback helps us improve even further. If there’s anything we can do to make your next experience a 5-star one, please don’t hesitate to let us know! Thanks again for your support! Best regards, Dave Newman"
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Joseph Gay

December 30, 2025

5  out of  5
rating by Joseph Gay
"I have been shopping around for a home policy. I wanted to give Matt B a shoutout as he was excellent to work with to answer all my questions."
We responded:
"Thank you for your 5-star review!! My State Farm Team and I are happy to be your good neighbor!"
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Tarun Sen

December 26, 2025

5  out of  5
rating by Tarun Sen
"During our move Kristen Lawrence was very helpful in making our insurance transitions. The transitions happened smoothly. I look forward to continue to work with her for our insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help!"
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Amir Cefo

December 20, 2025

5  out of  5
rating by Amir Cefo
"Matt B was very helpful with answering all my questions! Great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!!"
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Elizabeth Vacca

December 17, 2025

5  out of  5
rating by Elizabeth Vacca
"I have always had a great experience with Dave Newman’s State Farm branch in Salem. The entire staff is very helpful and always gets back to us promptly if we need to leave any messages. I’ve always felt like more than a customer especially when working with Kristen. Her warm and friendly tone on the phone never waivers and I can tell that she truly cares about any situation no matter how big or small. Years back my daughter was cut off in a hit and run auto accident, no fault of hers, and was injured. I was frantic of course, but Kristen’s kindness and caring helped us through the event. I was and am truly grateful for her and State Farm for getting through that scary situation. There are several other situations that she personally helped us with. For instance buying new vehicles and adding a new driver when my youngest received her driver's license. She provided the best information for Drive Safe programs, the Good Student Discount as well as Steer Clear. I know how busy the State Farm office is and for the Office Manager, Kristen, to take the time out of a busy day to always help and provide the best service truly means the world to me and my family. We know we are in great hands with Dave Newman’s office and we are happy to be part of that State Farm family! Thank you Dave, Kristen & Team! I would rate this office with infinite stats of that were possible 😊"
We responded:
"We're honored by your positive feedback! We look forward to continuing to provide you with great service!! If there is anything else we can do for your insurance needs, just let us know!!"
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Sharon Wojdak

December 16, 2025

5  out of  5
rating by Sharon Wojdak
"Kristin has the most wonderful customer service skills. She has been assisting me with my auto and home insurance for many years. She is as asset to State Farm and their customers."
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs!!"
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Katelyn Kuttab

December 12, 2025

5  out of  5
rating by Katelyn Kuttab
"Kristen Lawrence has provided us with exceptional service for all of our insurance needs for over 10 years. Her responsiveness and helpfulness are unmatched; she always ensures quick and valuable support whenever we need her. Kristen's depth of knowledge and expertise is truly remarkable, and she's always able to answer any questions and provide insight. I wholeheartedly recommend Kristen and her group for all insurance needs."
We responded:
"We're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!!"
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Laureen Campagnone

December 10, 2025

5  out of  5
rating by Laureen Campagnone
"I have been doing business with State Farm for years. Kristen Lawrence from Dave Newman's office in Salem, NH is the best. Kristen always answers all of my many questions. She is super helpful."
We responded:
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Linda DAlleva

December 9, 2025

5  out of  5
rating by Linda DAlleva
"Danielle is awesome! Very professional and efficient. She was able to get me what I needed right away. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm Office. If you ever have any questions or need assistance, we're here to help!"
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Anthony Anzivino

December 8, 2025

5  out of  5
rating by Anthony Anzivino
"Kristen Lawrence was awesome. I challenged her with a combination of home owner, auto, and jewelry policies, and she won my business for all three. She was professional and I believe I have better overall coverage for a lower total cost! It took several iterations and she was patient and persevered. I highly recommend without reservation Kristen at Dave Newman State Farm."
We responded:
"We're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!!"
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Lisa Vicente

December 1, 2025

5  out of  5
rating by Lisa Vicente
"My family has used State Farm for a few years now for home and car insurance policies. Kristen is a pleasure to work with. She’s readily available, answers all my questions, explains all my options, and is super helpful. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Godfather 603

December 1, 2025

5  out of  5
rating by Godfather 603
"Kristen is fantastic to work with. She’s consistently available and always takes the time to walk me through every detail, making sure I feel confident and informed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!!"
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Greg Chamberlain

November 25, 2025

5  out of  5
rating by Greg Chamberlain
"Kristen was great. Kind, knowledgeable and a pleasure to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help!!"
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Elston Thomas

November 25, 2025

5  out of  5
rating by Elston Thomas
"My visit was very good and pleasant nice talking to them,,,,,"
We responded:
"We are honored by your positive feedback! We look forward to continuing to provide you with great Good Neighbor service! If there is anything else, we can do for your insurance needs just let us know!!"
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Steve Parlatore

November 24, 2025

5  out of  5
rating by Steve Parlatore
"We have been working with Kristen and the team at Dave Newman State Farm for many years. They have always been extremely helpful for all of our insurance needs and a pleasure to work with."
We responded:
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, let us know! "
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Israel Salas

November 24, 2025

5  out of  5
rating by Israel Salas
"I had the good experience of receiving help from Kristen at the Salem NH office for my car insurance, and i received very professional follow-up and treatment from her, I am very gratefull, than you."
We responded:
"Thank you for reviewing my State Farm office! We're thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
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Michael Driscoll

November 21, 2025

5  out of  5
rating by Michael Driscoll
"I have been working with Kristen for many years for car and home and she has always been extremely helpful and knowledgeable. We've always gotten great service from them in general."
We responded:
"We're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs just let us know!"
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John Capsalis

November 21, 2025

5  out of  5
rating by John Capsalis
"No matter what task(s) I throw at Kristen Lawrence she immediately addresses them with a smile. She is the main reason I stay with State Farm...Her service is bar none better than any other agency I've dealt with over the years."
We responded:
"John, Thanks so much for the 5 star review and kind words about Kristen!"
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kimberly Nall

November 20, 2025

5  out of  5
rating by kimberly Nall
"Recently I was in a car accident as I was hit by someone, and Kristen Lawrence (a manager) got involved in my case because I needed help with the Claims department not helping me with my crisis. Kristen has been so great! She communicates well, she has empathy, and she has compassion. If it wasn't for her stepping in and helping me, I was ready to give up on State Farm and go elsewhere due to their claims department. But due to her kindness and helpful nature, I've decided to stick with State Farm."
We responded:
"We appreciate your review! I'm happy that Kristen was able to help bring your claim to a good conclusion for you. If you ever need any assistance from my State Farm office, please don't hesitate to reach out. We are here to help and appreciate your business!"
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Matthew “Matt” Bryson

November 20, 2025

5  out of  5
rating by Matthew “Matt” Bryson
"I talked with Matt about possibly switching over from progressive. I’ve been shopping around while looking for an affordable way to keep my renters insurance with my car insurance bundled together. Matt was very knowledgeable and thorough with the information he provided and really felt like he knew his stuff, which has been a very different experience with other agencies I’ve discussed with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rae S

November 19, 2025

5  out of  5
rating by Rae S
"I have been doing business with state farm for over 50 years. Kristen Lawrence from Dave Newman's office in Salem, NH has been my go to person for answers and is extremely knowledgeable of how insurance companies work. Always gets back to you with answers and explanations."
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service in our State Farm office. If you ever have any questions or need assistance, we're here to help!"
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Max Galitsyn

November 19, 2025

5  out of  5
rating by Max Galitsyn
"State Farm in Salem NH is covering my insurance needs for years saving me thousands of dollars over their competitors. Kristen always provides top-notch customer service. She is always a phone call or email away, super knowledgeable and overall is a very nice person to deal with. Recommended!!!"
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us; your satisfaction is our priority! We look forward to continuing to support your insurance needs!"
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Monique Pare

November 19, 2025

5  out of  5
rating by Monique Pare
"Kristen was great at this location she worked with me getting my paperwork filed and cheaper options for insurance when getting a car definitely recommend her for pretty much anything you need!"
We responded:
"We appreciate your review! We are delighted to hear that you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help!"