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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Renee Keough

May 14, 2023

4  out of  5 rating by Renee Keough
"Good service"


February 27, 2023

5  out of  5 rating by Colby
"Sarah was a great help at getting some issues I had with my policy sorted and getting me a binder for my new vehicle. This office is a great help and a pleasure to work with!"

Orlando Reyes

September 19, 2022

5  out of  5 rating by Orlando Reyes
"Sarah Landry is excellent"

Alba Espinal

July 19, 2022

5  out of  5 rating by Alba Espinal
"Very nice services."

Pam Ames

May 18, 2022

5  out of  5 rating by Pam Ames
"Kristen L.… The absolute best! She always answers all my many many questions regarding what can be very complicated coverage regarding my condo units. She has gone above and beyond for me for many years. Thank you Kristen!"

Carmen Abdulla

May 3, 2022

5  out of  5 rating by Carmen Abdulla
"Kristen A. Lawrence, Outstanding! I have on several occasions spoke with Kristen, and she clearly explains and executes your needs immediately. Wonderful to work with"

Chris Sachs

April 18, 2022

5  out of  5 rating by Chris Sachs
"Kristen Lawrence is so great to work with. Her response time on questions is superb, and can’t thank her enough for assistance and guidance over the years."

Glenn Mason

March 31, 2022

5  out of  5 rating by Glenn Mason
"Sarah Landry has provided excellent customer service as I am moving to NH and moving my insurance needs to a new state. Timely, Knowledgeable, and professional. Couldn't be happier!!"

Greg Schwertfeger

February 20, 2022

5  out of  5 rating by Greg Schwertfeger
"State Farm has the best rates & terrific customer service! Sarah Landry is great! She helped me switch insurance plans with ease! I highly recommend State Farm. Make sure to ask for Sarah as she’s the best!!!"

Lynn Landry

February 20, 2022

5  out of  5 rating by Lynn Landry
"Sarah Landry is wonderful! She explained everything to me & sent the paperwork to me right away. It was a fast & easy process to switch car insurance. Plus I saved a lot of money. State Farm is the best!!!"

Michele Marocco

December 23, 2021

5  out of  5 rating by Michele Marocco
"Highly highly recommend Dave, Sarah and the entire Salem State Farm team! When we purchased our first home our current insurance agency dropped us due to our dogs breed. Dave did not hesitate to insure us days before we were due to close. Sarah took care of every last detail as soon as I called. We now insure our home and all of our vehicles with them."

Amanda Greaney

December 23, 2021

5  out of  5 rating by Amanda Greaney
"Dave and his team at State Farm are wonderful. They went above and beyond while helping us obtain insurance. They were professional, responsive and always followed up. I will not hesitate to recommend this office!"

Lynne Coryea

December 9, 2021

5  out of  5 rating by Lynne Coryea
"Thank you to Kristen Lawrence for the excellent customer service!"

Valerie Saint john

November 16, 2021

1  out of  5 rating by Valerie Saint john
"Rude rude people they lie and scam you"

Dee Rowell

August 12, 2021

5  out of  5 rating by Dee Rowell
"Kristen Lawrence from State Farm is nothing short of amazing and extremely pleasant to deal with. She is my go to person each and every time I need assistance. Especially at times of a crises! Kristen is always available and extremely knowledgeable. Within no time my issue has been solved. Dave Newman's office is GREAT!"

Dennis Calderone

August 12, 2021

5  out of  5 rating by Dennis Calderone
"Sarah was very helpful and quickly responded to my inquiries regarding our renewals. She is very professional and efficient. She is very pleasant."

Matthew Landry

August 9, 2021

5  out of  5 rating by Matthew Landry
"Sarah Landry is awesome."

John Capsalis

August 9, 2021

5  out of  5 rating by John Capsalis
"No matter what task(s) I throw at Kristen Lawrence she immediately addresses them with a smile. She is the main reason I stay with State Farm...Her service is bar none better than any other agency I've dealt with over the years."

Paul Puzzo

August 3, 2021

5  out of  5 rating by Paul Puzzo
"Kristin Nelson did a great job as usual. She is a pleasure to work with."

Shon D

August 2, 2021

5  out of  5 rating by Shon D
"Krissy Nelson was very helpful. Thank you!"

CobraHMA’s Garage

August 2, 2021

5  out of  5 rating by CobraHMA’s Garage
"Krissy Nelson was amazing. She helped me adjust my insurance multiple times on both my vehicles and was super quick, responsive and explained everything every little detail, every little bit of my coverage. She deserves 10 stars. Thank u krissy for all your amazing work. Regards, Joe C."

Tim Roberge

July 30, 2021

5  out of  5 rating by Tim Roberge
"It was a pleasure working with Sarah Landry on our new automotive policy. We saved money and enjoyed working with Sarah."

Carlos M. Gonzales

July 28, 2021

5  out of  5 rating by Carlos M. Gonzales
"Dave and Sarah Landry have been fantastic with my car and home insurance. Been with them for 10+ years and it's been a smooth experience."

Kristina Medeiros

July 27, 2021

5  out of  5 rating by Kristina Medeiros
"Sarah was fantastic! She was so patient, extremely professional and was even able to send over my home policy same day! Thank you so much for your help, I’m happy to be a customer again!"

George Assad

July 21, 2021

5  out of  5 rating by George Assad
"Representative Sarah Landry has been a great help to us in meeting our insurance needs. We moved from CT to NH and she made the transition smooth and painless. We ended up bundling auto, homeowners and an umbrella policy with great savings over our previous insurance company. She has been both courteous and professional in dealing with us, whether on the phone or through email. Thank You!"